The legal and estate planning profession is undergoing a digital transformation. Hybrid working is the norm, AI is making its mark and professionals are navigating new expectations from clients, colleagues and employers.
At Arken, we wanted to get to the heart of what this transformation really means for the people experiencing it. So, we asked over 300 professionals working in legal and estate planning to share their thoughts. The findings, explored in our new white paper, “How Your Role is Evolving in the Digital Workplace”, offer powerful insights into the changing demands of the modern workplace and what firms can do to stay ahead.
The Workplace Has Changed but Challenges Remain
While the flexibility of hybrid working has become more common, it hasn’t eliminated the stress that many professionals face. From admin overload to increasing client demands, the pressure is still very much present.
Our research explores the real, day-to-day challenges legal professionals are facing and where there’s an opportunity for firms to step in and ease the load. If we want to retain top talent and continue delivering outstanding service, we need to address these head-on.
The Role of AI and Automation
AI is one of the most talked-about tools in the workplace right now, but how do people really feel about it? Our survey revealed some interesting views on where AI fits and where it doesn’t. It’s not about replacing people; it’s about shifting the workload and enhancing how we work.
The insights point to an evolution in junior roles, recruitment priorities and team structures. It’s a powerful reminder that technology should support people, not sideline them.
The Tools That Deliver the Most Value
With so many digital solutions available, we wanted to know which ones are genuinely making a difference on peoples day-to-day work. Some clear favourites were highlighted, while others are still waiting to prove their value.
The white paper outlines where the industry is seeing real return on investment and offers a useful overview that can help firms make smarter decisions when it comes to tech adoption.
The Skills That Matter Most for the Future
It’s no surprise that legal knowledge remains vital, but it’s no longer the only thing that matters. The future legal professional will need to combine expertise with empathy, adaptability, digital literacy and more.
This is one of the most exciting parts of the research, seeing how the skills mix is evolving and how we can better prepare our teams for a more digital, client-focused future.
What This Means for the Industry
Legal and estate planning professionals are embracing the change. They want smarter tools, streamlined processes and more flexibility, not to replace human insight, but to enhance it.
I encourage you to read the full white paper to explore the findings in more depth. It’s a valuable resource for any firm looking to stay ahead and support their teams through this period of evolution.
Arken’s Role in Supporting the Evolving Legal Professional
At Arken, we believe in providing technology for change, efficiency and strategic planning. We work with you to build streamlined processes, reduce admin and give professionals the tools they need to serve clients with care and confidence efficiently. We believe in empowering professionals with the tools they need to do their jobs with care, confidence, and efficiency.
Hear the Insights Behind the Stats in Our Recent Podcast
To bring the research to life, I sat down with our new CEO, Anthony Philips, and our Head of Innovation and AI, John Black, for an open conversation on what this all means. It’s a lively and thought-provoking episode, full of practical insights for firms looking to get ahead of the curve.
Pippa Shepherd is COO at Arken
Get the Full Report
While there is cautious optimism, the appetite for positive change is strong, and firms that invest in the right tech and culture will come out ahead.
Download our white paper now to see what the future of the legal workspace looks like and how your firm can lead the way.
https://arken.legal/insights/white-paper-how-your-role-is-evolving-in-the-digital-workplace/
This article was submitted to be published by Arken as part of their advertising agreement with Today’s Wills and Probate. The views expressed in this article are those of the submitter and not those of Today’s Wills and Probate.
