An older couple look at a laptop together while sitting comfortably on a sofa

The Estate Registry backs online tool for people experiencing grief and loss

The Estate Registry (TER), a leading UK provider of end-of-life admin services, including NotifyNOW and InheritNOW, welcomes the launch of a new digital tool from the University of Edinburgh to help people deal with the devastating impact of grief and loss of a loved one. The free service provides immediate access to support from any location.

The online platform, My Grief My Way, has been developed using the experiences people go through following the death of someone close to them, providing self-help resources for those who are grieving.

More than 3.5 million people are bereaved each year in the UK and around 40% of them admit they need additional support to cope with grief. However, limited resources mean that availability is patchy across the country.

Howard Enders, chief operating officer at The Estate Registry, said: “We praise the University of Edinburgh for this initiative. My Grief My Way provides a practical service for those who are struggling with loss.

“At The Estate Registry, we know that grief is not linear. People process loss in very different ways and their experiences are governed by different timeframes and circumstances. This online tool, which grieving relatives can use at their own pace,  offers a range of support and skills which enables users to find ways of handling overwhelming feelings, thoughts and memories.”

The platform offers short personal videos, calming imagery, poetry, practical exercises, and guidance for coping with grief, while also signposting users to help for issues such as financial loss, sleep disruption, and self-care challenges. Developed using principles of Acceptance and Commitment Training (ACT), the resource was created with input from bereavement experts, charities including Marie Curie and Cruse Scotland, as well as people who have experienced loss at firsthand.

Jonny Meah, host of the popular Keep It Grief podcast produced in partnership with The Estate Registry, has also added his support.

He said: “Grief is deeply personal and there’s no right or wrong way to experience it. What’s so powerful about “My Grief My Way” is that it recognises that reality and gives people practical support, guidance and reassurance at the moments they need it most.

“Through the Keep It Grief podcast, we hear every week just how isolating bereavement can feel, so having a free, accessible tool like this available to anyone, anywhere, is incredibly important.”

The University carried out trials of the programme on a group of 27 bereaved people over an eight-week period. Most reported that they found it user-friendly and valued its flexibility and accessibility.

Launching the tool, Dr David Gillanders from the University’s School of Health in Social Science said their research showed that online interventions can play a role in improving access to bereavement support.

Enders adds: “The Estate Registry has always acknowledged that grief entails practical support in addition to empathy and time. The development of this new online tool is one of the ways in which those experiencing loss and uncertainty are able to find support at their own pace from wherever they live.

“At The Estate Registry, we are delighted at the development of this innovative platform and hope grieving families feel able to take advantage of it.”

Researchers are developing a short course to support the use of My Grief My Way which will launch in the autumn of 2026.

 

This article was submitted by The Estate Registry as part of an advertising agreement with Today’s Wills and Probate. The views expressed in this article are those of the advertiser and not those of Today’s Wills and Probate.

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