Fines are one of the consequences of becoming infected with ransomware. Criminal defence firm Tuckers Solicitors is the latest business to have been hit with a significant fine from the Information Commissioner’s Office (ICO). Their penalty was nearly £100K – a significant sum and a result of the ICO deciding that insufficient measures had been taken to protect […]Read More
The latest Alpha Legal update is now live and it’s a big one! Look out for: a new Meeting Planner to help you to find a suitable time to meet your clients – ideal for Trustee meetings, for example, where there are many attendees, all with busy diaries! Zapier integration so that you can automatically send forms […]Read More
Legacy Wills are the latest Alpha Legal subscriber to be featured on our blog. Based in Leicester and serving clients throughout the UK, Legacy Wills are one of our busiest Alpha Legal subscribers. They make great use of our secure communication technology to help their clients to gain peace of mind when sorting their will and estate planning needs. The Legacy Wills […]Read More
We should all know by now that emails are not secure! No professional advisor should be asking a client to send their passport, driving licence or bank statement by email. It isn’t safe for the client and it risks the advisor’s reputation if their email server is compromised and the ID documents are hacked. Stop using […]Read More
Another Start Software/Alpha Anywhere project for OERCA on World Ocean
We’ve been working with OERCA – One Earth Research & Conservation – over the last few months on a number of Alpha Anywhere software development projects. OERCA produce the world’s leading apps for animal welfare management used by 1000s of institutions worldwide, including sea life centres and aquariums. Yesterday was World Ocean Day and so it felt apt that we received […]Read More
Still thinking about Alpha Legal and what it could do for your business? Are you an Estate Agent, Will Writer, Accountant or Solicitor needing access to: – ID verification for your clients – secure document sharing – e-signatures – a client portal to enhance your brand and secure your client communications? Register this week (before […]Read More
We’ve updated Alpha Legal so that ID photos, documents and videos all upload much more quickly This change also helps clients with slower Internet speeds who, previously, may have not waited for their form and ID documents to upload before cancelling and trying again. Plus Alpha Legal users and their clients have never liked the timers that encouraged forms […]Read More
April 12 was another COVID milestone here in the UK. You might have had a haircut yesterday or even a drink in a pub garden (if you were wrapped up warm)! The relaxation of measures we all felt yesterday was another sure and steady step towards normality. But will everything be as it was pre-COVID? Here at Alpha […]Read More
One of the questions we’re often asked here at Alpha Legal is How do older people react when asked to send their ID documents electronically? Do older people manage OK or do they struggle with technology? In our experience, senior citizens are just as capable as younger generations when using technology. A year of social […]Read More
Are you fed up with clients sending you blurry photos of their driving licence or passport? Or perhaps they send you photos without the important serial numbers showing in full? What a waste of time this can be! Alpha Legal has the solution. If your client’s photo of their ID document (typically a driving licence or passport) isn’t good enough, they will be […]Read More
The developers at Alpha Legal (alphalegal.co.uk), the secure communication service for will writers, solicitors and accountants, have just published their product roadmap for Spring 2021. Highlights of the roadmap include integration with some of the larger will writing businesses in the UK, the introduction of exciting new features for all users and the release of […]Read More
We’ve listened to our larger Alpha Legal will writing clients and made a new 10,000 credit pack available in the online shop. This brings the price of each credit down to only 4p! What does this mean for Alpha Legal users sending forms to their clients? a basic ID request (with one form of photo […]Read More
The Alpha Legal team at Start Software have published their first major update and all Alpha Legal subscribers now have access to the new features. Building on the success of the ID, bank account details and COVID questionnaire forms in the first release, the new update brings two new features which have been requested by […]Read More
Customer experience is the next competitive battle ground. It’s where business is going to be won or lost! We all understand how important good customer service is. Customers who experience poor customer service find it easier than ever to share their experience with social media and the Internet to let the whole world know. However […]Read More