The Competition and Markets Authority (CMA) has published new consumer protection law guidance that is expected to come into effect April 2025. These changes will have a significant impact on businesses providing will writing, probate and legal services. Non-compliance could result in enforcement actions and severe penalties, including fines of up to 10% of business turnover and director bans of up to 15 years, making it essential to prepare now.”
CTT Group, a leading provider of expert support for professionals in the wills and probate sector, is hosting this exclusive webinar to help you navigate these regulatory changes. The session will be led by Charlotte Ponder, Legal Director, and Jonathan Maskew, Director of Partnerships, who bring extensive experience in legal compliance and industry best practices. Their insights will equip you with the knowledge and tools needed to stay compliant and protect your business.
This webinar will cover:
- What is the CMA? Understanding its role and enforcement powers.
- The history behind the new guidance – why these changes are being introduced.
- Key takeaways from the report, including concerns around misleading advertising, unfair contract terms, and pressure selling tactics.
- Enforcement and consequences – what businesses need to know to avoid penalties.
- How the changes affect will writing and estate administration businesses.
- Best practices for compliance, including improving transparency and enhancing the client journey.
- How CTT Group and CTT Legacy Software can support your business in meeting these new requirements.
Presenters: Charlotte Ponder (Legal Director) & Jonathan Maskew (Director of Partnerships)
Watch again via the CTT on-demand Zoom Channel:
‘This exclusive, members-only webinar series held by the Technical Team here at CTT is designed to provide in-depth guidance on key estate planning and trust strategies to help you better serve your clients and safeguard their wealth. Each live session is recorded and made available here on our dedicated on-demand channel, giving you the flexibility to revisit past presentations or catch up on any sessions you may have missed—on your schedule, anytime. Whether you’re refreshing your knowledge or exploring new strategies, our on-demand library ensures you have continuous access to expert insights and actionable tools.
Our previously recorded sessions include “IHT – The Death Tax Explored and Explained”, offering a comprehensive breakdown of Inheritance Tax; “Lifetime Planning: IHT Planning Using Gift Trusts and Holdover Gift Trusts”, which uncovers strategic ways to reduce IHT liabilities; and “Lifetime Planning – PPPT and Other CTT Probate Trusts”, providing clarity on probate trusts and their practical uses. We’ve also covered “Wills and Will Trusts: The Different Types Explained and Explored”, helping viewers understand key structures for effective estate planning. All these insightful sessions are now available to watch anytime on our Zoom On-Demand Channel – perfect for professionals looking to deepen their understanding at their own pace.’
This article was submitted to be published by CTT Group as part of their advertising agreement with Today’s Wills and Probate. The views expressed in this article are those of the submitter and not those of Today’s Wills and Probate.
