The Competition and Markets Authority (CMA) has published new consumer protection law guidance that is expected to come into effect April 2025. These changes will have a significant impact on businesses providing will writing, probate and legal services. Non-compliance could result in enforcement actions and severe penalties, including fines of up to 10% of business turnover and director bans of up to 15 years, making it essential to prepare now.”
CTT Group, a leading provider of expert support for professionals in the wills and probate sector, is hosting this exclusive webinar to help you navigate these regulatory changes. The session will be led by Charlotte Ponder, Legal Director, and Jonathan Maskew, Director of Partnerships, who bring extensive experience in legal compliance and industry best practices. Their insights will equip you with the knowledge and tools needed to stay compliant and protect your business.
This webinar will cover:
- What is the CMA? Understanding its role and enforcement powers.
- The history behind the new guidance – why these changes are being introduced.
- Key takeaways from the report, including concerns around misleading advertising, unfair contract terms, and pressure selling tactics.
- Enforcement and consequences – what businesses need to know to avoid penalties.
- How the changes affect will writing and estate administration businesses.
- Best practices for compliance, including improving transparency and enhancing the client journey.
- How CTT Group and CTT Legacy Software can support your business in meeting these new requirements.
Webinar details
Date: 17th March
Time: 10am
Presenters: Charlotte Ponder (Legal Director) & Jonathan Maskew (Director of Partnerships)
Location: Online (Link provided upon registration)
Cost: Free
Limited to first 500 registrations.
Secure your spot
Don’t miss this opportunity to gain expert guidance on staying compliant and protecting your business. Register today to ensure you remain ahead of the regulatory curve.
