Karen Clarkson is head of community and communications with LawNet, the national network supporting SME law firms through collaboration, shared expertise and business support.
She joined LawNet in 2026, bringing extensive experience in law firm management, marketing, events and member engagement. Previously marketing and business development director at Parker Bullen LLP, she now focuses on strengthening collaboration and knowledge-sharing across LawNet’s community of independent law firms, to support them in responding to the changing demands of legal practice.
She leads the network’s client experience community, where her work draws on LawNet’s award-winning Excellence Mark, a major initiative focused on quality standards, client experience and innovation, now embedded in the network’s ISO 9001 standard.
LawNet has drawn on what is arguably the largest research project into client satisfaction in the legal sector, with over 13 years of internal data and sector stats from other sources, to set out the