All Estate Planners and Practitioners should always consider how to mitigate risk when taking instructions from clients. Although you may think that you do enough, there is always more to consider!
Why risk your business or reputation when there are simple processes you can implement to mitigate risk as much as possible?
Join our Legal Director Charlotte Ponder LLB TEP and our Team Leader Elizabeth Shimmell to discuss the following:
Dealing with Claims
Would you know what to do if a Larke v Nugus request arrived at your office? We will briefly cover what type of claims can arise after a client has passed away and how these claims can affect you, the Adviser that took the instructions. We will also cover the ways in which you can ensure that the best possible Will is drafted in the first place so that claims after death are prevented where possible.
Reducing the chance of error
We will cover the importance of Order Summaries, and why you should be getting your clients to double check the information they have provided you with before you proceed to draft any paperwork. We receive numerous queries from clients who have subsequently realised documents contain errors after drafting, or sometimes even signing them! Changes to documents are costly in more ways than one. How can you reduce and even stop them altogether?
AML
Anti-Money Laundering is becoming an increasing factor in everyone’s lives. We will explain why Anti-Money Laundering is so important for the work that you are carrying out, and cover the importance of obtaining documentation securely. How can you satisfy yourself that you are dealing with the person purporting to instruct you? How do you proceed when the person has changed their name over the years or has documentation in different names? This is a situation that actually occurs more often than you would think, so we will discuss why this is a problem and how you can broach the subject of ID with clients to ensure that your risk is mitigated.
GDPR
Data Protection is important for all businesses and should not be overlooked at any stage of your dealings with clients. With the changes that Covid 19 has brought, you may still be in a cross over between paper files and electronic storage. Are you working from home, your office, or between both? Who has access to any paper documentation or your online storage facility? How secure are your passwords? Where are you storing client’s ID and data? On your phone or in secure storage?
How CTT Group can Help You
CTT Group are here to help you with everything that is covered in this webinar, be it assistance with responding to a Larke v Nugus request or advising on a potential GDPR breach. We will outline the services we offer and how we can help.
Click the links below to Register.
Join us on Zoom on Friday 4th and Monday 7th February, 10:00am – 11:00am
Friday 4th: https://countrywidegroup-co-uk.zoom.us/webinar/register/4116418326621/WN_u3PZ7eT4SjG_cFRCQ8X63w
Monday 7th: https://countrywidegroup-co-uk.zoom.us/webinar/register/5916418331274/WN_EhFWn_JIQbKzyK2lVYUz7Q
This article was submitted to be published by Countrywide Tax and Trust Corporation as part of their advertising agreement with Today’s Wills and Probate. The views expressed in this article are those of the submitter and not those of Today’s Wills and Probate.
