In our industry, transparency allows our clients to make informed choices prior to instructing a firm to carry out any work.
It is taken quite seriously by the Solicitors Regulation Authority (SRA), who provides a list of transparency rules that all registered firms are required to comply with. These rules mainly consist of how to publish specific information about their services, affiliation and procedures.
A recent survey by DG legal, a UK based law firm consultancy, analysed levels of compliance with these rules, and among the areas surveyed were price transparency, complaints handling procedures and displaying regulatory status.
Kings Court Trust’s blog takes a closer look at how compliant (or not) firms were found to be and what this means.
Click here to read the full blog post.
This article was submitted to be published by Kings Court Trust as part of their advertising agreement with Today’s Wills and Probate. The views expressed in this article are those of the submitter and not those of Today’s Wills and Probate
