• February 20, 2024
 NotifyNOW and E.ON Next Win Technology Development Award at the British Credit Awards 2024

NotifyNOW and E.ON Next Win Technology Development Award at the British Credit Awards 2024

NotifyNOW and E.ON Next have won the Technology Development Award at the Chartered Institute of Credit Management’s 2024 British Credit Awards.

NotifyNOW, developed by The Estate Registry, is being delivered to UK creditors in collaboration with Phillips & Cohen Associates, a business dedicated to the management of deceased accounts.

NotifyNOW has worked with E.ON Next to deliver a pioneering online platform which supports people who have been bereaved and estate representatives.

The digital, self-serve platform gives representatives of the deceased the option to notify E.ON Next when a customer has passed, which they can do easily and at a time that is convenient to them. Tracey Smith, Third Party Commercial Manager at E.ON Next, said:

“We have worked with PCA for more than 15 years and they have supported us and our customers in many ways, not least the training our staff to better manage customers at what is an extremely emotional and difficult time. NotifyNOW is another way in which we are trying to help our customers by making the process of passing on essential information to us as easy and convenient as possible.”

Nick Cherry, Chief Operating Officer at PCA, said he is delighted to see this new solution win another award for the impact it is having on real people:

“The intricate administrative protocols that a bereaved person must navigate following the loss of a loved one is a burden on their emotional state and on their time,” he explains. “While we know just how important it is for the people whose job it is to help them to be compassionate, we also know that technology can play a significant part in reducing this burden and reducing some of the unwelcome stress that comes with bereavement.”

This award follows recognition at the Credit Service Association’s Awards, where NotifyNOW & E.ON Next won the innovation Award and the Credit Strategy’s Vulnerability Awareness Gala where the partnership was awarded Best Use of Technology.

NotifyNOW and E.ON Next continue to work on the findings reported by the UK Commission on Bereavement, which highlighted the need for better solutions to support individuals through bereavement. Almost two out of three (61%) adult respondents have difficulties with at least one practical or administrative task following a death.

The awards were held at the Royal Lancaster, London on Thursday 1st February.

The Estate Registry


The Estate Registry is a pioneer of estate management services, providing cloud-based tools and services for inter-generational estate management. The Estate Registry was created by a team of professionals with decades of service experience to organisations and individuals throughout the United States, Canada, and the United Kingdom, where they saw first-hand the challenges of estate management - especially in the period after a person has passed. In response to this The Estate Registry was created to give people and organisations a range of services that can help automate and smooth the transition of assets to beneficiaries. These services include: LegacyNOW – a digital estate lifecycle-management suite to help navigate the estate process. NotifyNOW – a service that enables utility companies, telcos, banks, insurance companies, subscription service providers and other similar organisations to give the bereaved (or the representatives of a deceased) a simple, single route with which to notify them of the death of one of their customers. InheritNOW – a range of FCA-approved financial services products that help beneficiaries and/or the professional representatives of an estate to cover the expenses of a death (and the unexpected tax burden that comes from inheriting) that need to be paid prior to the grant of probate (i.e confirmation of the legal right to deal with someone’s property, money and possessions) or Letters of Administration being granted. InheritNOW currently comprises two products:

  • an ‘inheritance tax loan’ that effectively enables the beneficiaries of the ‘estate’ to pay the inheritance tax liability (for estates valued in excess of £325,000) directly to His Majesty’s Revenue and Customs (HMRC); and
  • an ‘Advance Loan’ which is an advance on the value of the estate a beneficiary will receive once probate the estate is distributed to enable them to move on with their lives.
Service Website URL
LegacyNOW https://estate-registry.com/legacynow/
NotifyNOW https://estate-registry.com/notifynow/
InheritNOW https://estate-registry.com/inheritnow/
Sales: Name: Luke Cheadle Tel: 161 413 4890 Email: LCheadle@phillips-cohen.co.uk LinkedIn Acc: https://www.linkedin.com/in/luke-cheadle-822103132/ Press: Iona Yadallee iyadallee@gravityglobal.com +44 (020) 7330 8810

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