• December 9, 2023
 How Will writing software helps you mitigate risk

How Will writing software helps you mitigate risk

Will writing software is designed to support the estate planning professional in drafting documentation. It cuts out admin, precedent research, data re-keying and more. Lightening the administrative load.

But importantly, it also helps protect the drafter and their reputation. Contentious probate claims are on the rise, almost doubling in recent years. The supportive, in-built features that Will writing software provides offers the modern estate planning professional better peace of mind and greater protection. It has built in features that work as reminders, flags and records of key information or areas to review. Helping reduce the opportunity for human error.

There are a multitude of ways in which Will writing software helps to protect drafters. We’ve listed some of them below:

Precedents

Writing out bespoke commentary and clauses makes it more likely you’ll miss something important. It can also make it harder for colleagues to review work, which slows down the drafting process and increases costs. Monitoring your own precedents takes time and research, it’s easy to miss important changes. Will writing software provides a central bank of precedents, that are monitored and updated, it also automates the population of clauses and commentary, reducing an organisations exposure to risk.

Processes

Will writing software helps organisations implement a set of processes that are easily monitored across the business and ensures consistency across branding and wording. It also helps encourage best practise processes too, such as keeping in-depth notes from client interviews and carrying out mental capacity assessments for each client. Users can also make notes and edited areas (where bespoke wording is added) are flagged to help the review process.

Data & Records

Constantly re-keying in data exposes organisations to the risk of human error, such as spelling mistakes and typos. Software solutions minimise the need to re-key. Documents that are automatically stored in the Cloud or off-site also supports business continuity plans. Documents can be locked to support version controls and audit histories, with timestamps, can be logged for future reference if required.

Staff

Will writing software can help train junior members of staff, mandatory fields and prompts support them as they draft too. There is an expectation, especially for the younger generations, that digital tools will be in place to help them with day-to-day tasks.

Digital Security

Digital tools often come with extra security features, such as multi-factor authentication. Cloud providers take extra steps to ensure data is kept safe by following industry leading security instructions and often have failover measures in place. Ensuring your data is always kept secure and is always backed up.

Strategy

Planning for future clients, their needs and desires, helps protect the long-term viability of any firm. Using tools that can integrate and offer digital ways of engaging can help future-proof your organisation.

​For more information about how Will writing software can help protect your organisation, reach out to us today.

 

This article was submitted to be published by Arken.legal as part of their advertising agreement with Today’s Wills and Probate. The views expressed in this article are those of the submitter and not those of Today’s Wills and Probate.

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  Transforming the global estate planning industry through advanced technology Arken.legal provides expert digital solutions for the private client and estate planning industry. Its solutions deliver business efficiencies and consistency across a practice, while enabling client acquisition through an improved customer experience. Built by private client solicitors, Arken.legal products are used by more than 500 firms including Legal practices, Accountancy practices, Will writers and Legal services businesses in the UK, as well as Trust companies in South Africa, Australia and New Zealand. With 29 years' experience and more than 6 million Wills having been created using its products, today Arken.legal is a software as a service business offering secure, cloud-based solutions. The Arken Product Suite Businesses are turning to technology to enable change, increase efficiency and futureproof their incomes to suit upcoming generations and demand. The Arken product suite is designed for just this – to maximise productivity, provide interactivity and lead generation, and manage risk. It can suit any business process – whether instructions are taken virtually, in an office, remotely or via telephone. For increased efficiency, reduced re-keying and a delighted client, book a demonstration today to find out how we can help your practice. Key Services Arken Professional: A comprehensive, up-to-date and secure document generation solution built specifically for the Private Client Sector. Built by lawyers, its industry-leading software has produced over 6 million Wills. Arken Professional is the only software solution specialising in Wills that is accredited by the Institute of Chartered Accountants in England & Wales (ICAEW). All the products on this scheme have satisfied a robust technical evaluation and are from companies that are financially sound and offer strong customer support, giving you that extra peace of mind. Arken Intestacy: The new way to increase leads and grow your business remotely.  A handy customisable tool for your website that demonstrates the circumstances if your prospective client were to die without a Will – they can then fill in their details and ask for you to help protect their estate. Arken Online Wills: A secure, online Will service. Will packs – which include a client’s Will, a Will commentary, and signing instructions – can be sent to the client immediately or reviewed before delivery. Arken Acquire: A digital fact find and lead generation tool. A tool that captures data from your clients, which is then used in the drafting of key estate planning documents. Simply email a link to your client and they can input key information that seamlessly flows into Arken Professional for drafting. Arken Lifetime: Create Inter Vivos Trusts in a fraction of the time. Trust Referencer: Get the latest on tax treatments and specific Trusts. Access the most up-to-date information to generate a personalised report for your clients, outlining the tax treatment that are relevant to both Testamentary and Inter Vivos Trusts. Arken Anywhere: The power of Arken on-the-move. Access an offline version of Arken Professional that will synchronise with your account once you’re back online. Arken API: A seamless transfer of data and reduction of re-keying. Details shared between your case management solution and Arken Professional.       Dave Newick, Chief Executive Officer of Arken.legal, said:
“We work in partnership with our clients to understand their key processes and provide the most efficient digital solutions for their Private Client business. The industry has begun its digitisation journey – it’s time to consider the best route within it for your business. Can you use technology to be more adaptable, more engaged, to provide a better customer experience? Can you use technology to automate low-level tasks, enabling you to focus on what really matters? It’s time to take the digital leap and benefit from the efficiencies it provides.”

          Testimonials Sophie Yates, Director, Fodens Solicitors Limited
“Arken is an absolutely fantastic tool. It is extremely easy to use and has helped our practices in Will drafting to a huge extent. I could not be without it now. I would recommend to any legal specialist looking to invest in Will writing software. Very cost effective too.”
Gemma Garen, Director of Quality and Compliance, Ellisons Solicitors
“We did a careful review of available solutions and chose Arken, as it has a very user-friendly and intuitive user experience, helped us with an improvement in our working practices, introduced time efficiencies and facilitated our ability to standardise our processes and mitigate our risks. The support team at Arken are excellent – very responsive and invested time to understand our needs. We had extensive support before and after going live. Arken is very easy to use, the templates are consistent and we have reliable support.”
Craig Webb, Head of Legal Operations, Brethertons LLP
“…Our staff have found Will drafting in Arken very easy to use and enjoy the questionnaire format which guides them through the process from beginning to end. It is very reassuring to know that our lawyers are all following the same process, producing Wills with a good level of consistency and that all clauses used are up to date. Preparing ‘mirror’ Wills is now particularly easy using Arken, and the systems’ intelligence to amend third person singular pronouns (he, she, his, hers), has eradicated these type of typographical mistakes. We have recently added Arken Acquire to our subscription and are looking forward to the further streamlining of our processes that this service can offer.”
Matthew Field, Director, SMR Solicitors
“We have found Arken to be a valuable tool for our private client team in terms of efficiency and consistency and we would highly recommend it to law firms looking for a professional solution.”
Eric Britt, Executive Consultant, Integrity Wills & Legal Services
"I have been using Arken Will writing software for a number of years, and have found it excellent, and easy to use. The support from the office has been exceptional whenever I have needed it, with a quick response and great patience at times. I would certainly recommend the software and also the company without any hesitation."
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