2020 has seen the most significant innovation in the wills and probate sector for many years, such is the impact of the global pandemic.
In recent months, the trickle of digitisation has built up a head of steam with many documents such as deeds and discharges executed online, the launch of my HMCTS digitising some of the probate process and the temporary legalisation of video witnessing of Wills.
Businesses that invest in technology will be best placed to take advantage; and Honey Legal is really setting the bar when it comes to technology in the estate planning market. Since being founded in 2010 they have made estate planning easy and accessible for everybody, with a key ambition to be a leader in this sector.
While digitisation has caught some in the sector unprepared, the 7-figure investment in IT infrastructure has enabled Honey Legal to not only weather the challenges of 2020, but create better experiences for their customers.
Customer experience is at the heart of the Honey story, and a big part of the investment in technology. The focus on making lifetime clients sets Honey’s client experience apart from other providers.
This investment has facilitated the growth of the business from a simple will writing service provider to a fully regulated estate planning service. In-house legal experts are regulated by the Council of Licensed Conveyancers and the Solicitors Regulation Authority and the financial services part of the business is regulated by the Financial Conduct Authority.
And Chief Executive Officer Al Gardiner is clear about the plan going forward
“With the industry now moving at an increasing pace, Honey is well positioned to take advantage. We’ve not lost sight of the importance of harnessing the technology, to enable our people to do their jobs better.
“It’s the combination of people and technology that will continue to drive Honey Legal forward.”
With the focus on growing their presence in this space, Honey Legal already have 250 consultants who offer advice and guidance and continue to expand.
For more information about Honey Legal please contact 01630 9500 100 or visit www.honeylegal.co.uk
This article was submitted to be published by Honey Legal as part of their advertising agreement with Today’s Wills and Probate. The views expressed in this article are those of the submitter and not those of Today’s Wills and Probate.
