The Law Society’s Excellence in Law Awards 2019 took place this week with a number of private client law firms being recognised for the quality of the legal services they provide to their clients.
A plethora of well deserved accolades were handed out to the best legal service providers in England and Wales with three private client practices being recognised for their high standards, commitment to client satisfaction and adopting clear client-centric approaches.
The winner of the Excellence in Private Practice award went to Morecrofts Solicitors. Judges found that the Liverpool based firm were dedicated to providing client satisfaction, often going the extra mile to ensure client well-being.
Law firms Roche Legal and Hugh Jones Solicitors were also highly commended for the quality services they provide.
Judges were impressed with Roche Legal’s ability to present private client issues in an understandable way, ‘demystifying the legal process and utilising digital opportunities to address some of the issues their clients were experiencing.’ Offering a customer-centred approach was commended in helping provide a voice for the most vulnerable in society.
Judges were in awe of Hugh Jones Solicitor’s ‘approach to offering advice in difficult areas, including welfare benefits and healthcare appeals, and the clear evidence that they value and appreciate their staff’. It was clear that the firm demonstrate high standards in supporting vulnerable clients and their families.
The commendation caps off a successful week for Hugh Jones Solicitors after bagging a brace of awards at the recent British Wills and Probate Awards for National Solicitor Firm of the Year and Northern Solicitor Firm of the Year.
Rachel Roche, Founder of Roche Legal, said:
“All the team at Roche Legal are thrilled to have been Highly Commended in the Excellence in Private Client Practice in the 2019 Law Society awards which comes shortly after we received the Private Client Award at the Yorkshire Legal Awards.
“The Roche Legal team head into 2020 hugely motivated to continue our commitment to deliver a unique and innovative service for our clients by utilising the latest technical advances while ensuring that we give a voice the vulnerable and elderly. We will be publishing the third and fourth of our self–help books in what will be a series of eight that are also available to download as eBooks. The books are supplemented by nearly 50 downloadable fact sheets on the Roche Legal website.
“We are also developing “Solicitor Check” an online programme that will help people understand the legal advice providers in the market, the protections afforded to them and how legal professionals are regulated.
“This is an incredibly exciting time for Roche Legal as I have just signed a publishing agreement with the Law Society to write a book with Darren Sylvester of DJS Law which will be a practical guide on how to set up and run a law firm.”
Simon Davis, President of the Law Society of England and Wales, said:
“In such uncertain times, we must never forget the immense contribution that solicitors make to society. Our work is indispensable to upholding the rule of law.
“At the Law Society Excellence Awards, we come together to celebrate outstanding success in the sector.
“There are more than 180,000 solicitors in England & Wales: to be shortlisted is to be recognised among the best. To win is a remarkable achievement.”
