The Vital Balance Between Technology And Human Legal Service Professionals
Consumer expectations have started to shift in recent years; spurred on, in part, by technological advancements. The consumer now lives a lifestyle of instant gratification. Gone are the days where a customer is forced to wait outside a physical location for the shop to open before making their desired purchase; it can now be bought […]
New Simpler Online Probate Service Launched For The Public
HM Courts and Tribunals service (HMCTS) has launched the new online probate service throughout England and Wales. Throughout the second half of 2018, HMCTS had trialled the online system, that enables the bereaved to apply for a grant of probate, make the statement of truth online and pay for probate using the online service. During […]
90% Of Consumers Uncomfortable Using AI Technology In Will Completion
In recent years there has been a consumer expectation that legal services are completed efficiently and conveniently accessible for the service user. Whilst the use of technology is increasingly being utilised to ensure these consumer expectations are met, a huge amount of people still prefer human interaction and decision making. According to a recent survey […]