Editorial: What do consumers look for when choosing who should write their will?

A recent YouGov consumer survey cited “quality of legal advice” to be the most important factor (87% of consumers) when choosing a will writing provider. Aside from cost, “ease of getting the will written” was important to 86% of those surveyed; 85% asked for “experience and qualifications”;  and 70% wanted “local offices” and/or “face to […]

Law Society calls for Legal Ombudsman to award costs against “vexatious” complainants

The Law Society has called for changes to the Legal Ombudsman’s fee structure to include awarding costs against vexatious complainants. The Society has also called on the Ombudsman to protect small firms and reduce incentives for settling complaints without merit before they reach the Legal Ombudsman. The Ombudsman can currently charge £400 case fees even […]

Safe4 and SmartForms to work together

Safe4

With a close fit between the preparation of fact-find documents and the generation of a full inheritance plan for a client, SmartForms and Safe4 are working together to bring the combined solution.

Legal Eye expands its Compliance Team

Legal Eye, a subsidiary of the ULS Group, is expanding its Compliance Team after the company hit £1 million turnover for the financial year for the first time. Jaunita Gobby, Managing Director of Legal Eye says: “We are looking to employ additional highly motivated individuals to join our established UK compliance team. Candidates will ideally […]

Mental Incapacity -The next big financial scandal

Although the Mental Capacity Act (MCA) is now almost 8 years old, few if any of the major financial institutions appear to have integrated it into their day to day processes leaving incapacitated clients at risk of abuse and the financial institutions at risk of major litigation. Case Study I was recently asked to assess […]