Sharp v Hutchins judgement approves improbable beneficiary
In Sharp v Hutchins (2015) the High Court upheld the contents of a 2013 will of elderly bachelor Ronald Butcher. Mr Butcher left his entire estate to a peripheral friend, leaving his one remaining family member, who was a beneficiary of an earlier will, disappointed. The judgement investigated the test for determining a testator’s knowledge […]
Make customer service a priority, especially for vulnerable people, says the SRA
The Solicitors Regulation Authority (SRA) is calling on solicitors and firms to raise the bar in customer service in order to help and to protect vulnerable people. In its Risk Outlook report launched this week, the SRA advises that vulnerable people have a greater need to be protected from poor service, and says they need […]