Financial Eye – Regulatory update

We have seen increasing levels of activity from the SRA as part of their stated plans to further engage with firms. They appear to be paying particular interest in two areas, that is, financial stability and adherence to the SRA Accounts Rules 2011. With regard to financial stability, some firms are being asked to provide […]
One year on – the strategic errors still affecting conversions

New findings from Professor Ian Cooper, one year on from his Survey Report for Lawyers, show that law firms are still missing out when it comes to successfully handling telephone enquiries and converting business. In 2013 Professor Cooper conducted 254 ‘mystery’ telephone calls and interviewed senior managers in 92 legal firms which revealed some startling […]
Join the Institute of Professional Will Writers at their upcoming meeting

The Institute of Professional Will Writers (IPW) are holding their next group meeting within the North West of England, at the National Cycling Centre in Manchester. On Thursday 4th December, both members of the institute and non-members can come together and gain valuable knowledge, as well as be part of a great networking opportunity while […]